1. Introduction
AV Equipment Rental (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website, and products.
2. Information We Collect
- Personal Information: We may collect personal details such as your name, email address, phone number, and payment information when you make a booking, request a quote, or contact us.
- Usage Data: We collect data on how you use our website, including IP addresses, browser type, pages visited, and duration of your visit, to improve our services and user experience.
- Cookies and Tracking Technologies: We use cookies to enhance functionality and personalise your experience. You can disable cookies in your browser settings, though some functionality may be affected.
3. How We Use Your Information
We may use the collected data to:
- Process bookings and deliver our services.
- Communicate with you regarding updates, promotions, and customer support.
- Improve our website, services, and security.
- Comply with legal requirements and enforce policies.
4. Sharing Your Information
AV Equipment Rental does not sell your personal information. However, we may share it with trusted third parties for:
- Service Delivery: Partners or contractors assisting with the fulfilment of our services.
- Legal Compliance: Authorities or legal entities when required by law.
5. Data Security
We use robust security measures to protect your data from unauthorised access or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict processing.
- Withdraw consent where data processing is based on consent.
7. Retention of Data
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy unless a longer retention period is required or permitted by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review this policy periodically.